Patient Access Representative (Healthcare Call Center) Job at Astrix Inc, Irwindale, CA

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  • Astrix Inc
  • Irwindale, CA

Job Description

Patient Access Representative
Make a real impact every day as the first point of contact for patients and families. In this fast-paced role, you'll support high-volume scheduling, manage incoming/outgoing calls, and ensure patients receive timely and compassionate access to care. If you're a strong communicator who thrives in a customer-focused environment and enjoys helping others, this is a great opportunity to grow and be part of a mission-driven team.



Pay : $21.38

Schedule : M-F 8:30a-5p

Type of Job : 4-month contract with possible extension/conversion

Location : Irwindale, CA/ Hybrid



Benefits Offered:
  • Medical/dental coverage!
  • Weekly pay!
  • 401k and PTO after 6 months!


Patient Access Representative Daily Tasks: What you will do:
  • Supports high-volume patient scheduling and coordinates communication between patients and care teams.
  • Manages inbound/outbound calls, emails, faxes, and messages with timely and compassionate service.
  • Processes referrals, identifies and manages crisis situations, and collects accurate caller information.
  • Follows established procedures and scripts while navigating scheduling and EMR systems to ensure smooth patient care coordination.


Patient Access Representative Qualifications/Requirements:
  • High school diploma or equivalent required.
  • 2+ years of experience in a medical office/healthcare setting or call/contact center
  • Experience supporting high call volume and patient scheduling
  • 5-10 years preferred

We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!


INDBH
#LI-DNP

Job Tags

Weekly pay, Contract work, Work at office,

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